Reference

manet88 Privacy Policy for Your Account

The manet88 Privacy Policy explains what we collect when you open an account, sign in from a mobile device, use DANA or QRIS, and contact our support team.

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CONTACT ROUTES

Ask About Privacy Policy Changes

A clear contact path helps you act on the Privacy Policy without guessing where to send a request.

Live chat Use live chat from the account or help area when you need to ask…
Email request Email us when your request needs supporting details, such as a correction to your…
Account check If you cannot sign in, tell support which device path you used and whether…
HANDLING DETAILS

How We Apply This Privacy Policy

We keep the Privacy Policy practical by linking each data use to an account task. Phone verification helps us confirm who is requesting access; device and session signals help us identify unusual…

Account data

We may hold your name, phone number, email address and verification status because those fields support account access and communication. Check the spelling before completing the account step. If something changes, contact us through live chat or email and describe the correction you need.

Payment references

A DANA, OVO, GoPay or QRIS action can create a reference, amount status and timestamp in the account record. Bank transfer and virtual account requests can create similar status details. We use these records to reconcile activity, not to request your wallet password.

Device security

When you sign in on mobile or desktop, we may retain technical signals such as session time, browser type and security events. These details help us investigate repeated verification prompts or an unfamiliar login without treating every device change as a policy breach.

Cookie controls

Cookies can keep a session active, remember a language choice and support account security. You can manage cookies in your browser settings, although removing necessary cookies may require another login or interrupt the path from phone verification to the account area.

Retention

We retain personal data only while it supports account administration, security checks, payment reconciliation, dispute handling or a legal obligation that applies where you are located. Ask support for the retention context connected to your record; we will explain whether deletion or restriction can be considered.

Your request

You can ask to access, correct or clarify personal data held in your account record. Send the request through the listed support route with a matching account detail. We may verify your identity first, and we will explain any part that cannot be changed or removed.

Privacy Policy Answers for manet88

These Privacy Policy answers address the account and device questions we expect from Indonesian customers before they open an account. Each answer describes the practical route: what to include in a request, how phone verification affects access, and why payment references appear in an account record. If your situation is not covered, use live chat or email between 08:00 and 22:00 WIB and mention the relevant account step.

The Privacy Policy covers details such as your name, phone number, email address, verification status, sign-in events and support messages. We use them for account access, security, communication and related record keeping. You can ask us to clarify a field or request a correction through support.

We keep payment references, statuses and timestamps so an account action can be matched with its payment event. The record may show DANA, OVO, GoPay or QRIS, while bank transfer and virtual account actions can create similar entries. We do not need your wallet password for this matching.

Phone verification helps us confirm an account request before access is completed or personal details are discussed. We may retain the verification result and related security event. If a code fails on your mobile device, contact support and explain the step without sending a password or wallet credential.

Yes, you can ask what personal data is held and request a correction when a detail is inaccurate. Use live chat or email from 08:00 to 22:00 WIB, identify the account with its phone number or email, and describe the specific field you want checked.

Retention depends on the reason for keeping a record, such as account administration, security investigation, payment reconciliation, dispute handling or a legal obligation. Ask support about the context for your data. We will explain whether deletion, restriction or another available action can be considered.

Cookies can remember session state, language and security preferences, while technical device signals can help investigate unusual sign-ins. They do not replace your account credentials. You can adjust browser cookie settings, but necessary changes may sign you out or require another verification step.

Use the live chat or email route displayed on our site and include your account phone number or email, request subject and relevant date. Access and eligibility depends on local law. We may verify your identity before discussing personal data, then explain the available next action.

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